Because you never want to take a customer for granted. The viewneo Zendesk plugin helps you keep track of your customer inquiry system. You can sort based upon the priority of the inquiry, and all outstanding requests are updated regularly.
Do you have timeliness and quantity goals in your call center? With the viewneo Zendesk Plugin, everyone on the team can be aware of the current status and ensure that they are working towards meeting their goals.
Being able to identify and quickly process complaints, helps to show your customers that you are engaged and helps to provide them with a positive resolution.
Looking for a way to ensure that your latest product release is working as expected. The Zendesk Plugin can help provide you with an easy early warning system when something isn't working the way it is expected. Allowing you a chance to fix the problems quickly and efficiently.