How to start: test all functions, plugins and AI for 30 days → then continue for free with one screen, or upgrade. No credit card required.
Start for free with one screen, switch to Professional as soon as you need more screens, plugins or AI — and choose Enterprise when multi-site management and white label come into play.
viewneo is a cloud-based digital signage platform. This page explains how the per-player subscription works and what each plan includes.
Pricing overview
viewneo is billed per player. You pay for the number of players you manage, and the plan you choose determines which features are available on those players. Professional costs $21 per player per month or $210 per player per year — AI images included. Enterprise is a $280 monthly base fee plus $17 per player, which lowers the effective cost per player as a deployment grows. The Free plan runs viewneo permanently on one player — with one playlist and 2 GB of storage for one person, without plugins, templates, image library or AI. All prices are net, excluding taxes.
Hardware — players, IoT sensors, and display accessories — is purchased separately from shop.viewneo.com and is not included in any subscription tier.
Professional is available with monthly or annual billing, and you can cancel at any time. Annual billing is typically more cost-effective for stable deployments: a yearly Professional licence costs $210 per player instead of $252 on monthly billing — two months free. Plugins follow the subscription: billed monthly on a monthly plan and yearly on a yearly plan, with the same annual advantage. Monthly billing suits pilots, seasonal campaigns, or situations where player counts fluctuate. Enterprise is billed monthly only. Prices on this page are in USD.
What is included in every plan
Regardless of tier, every viewneo account includes:
- Cloud-based content management and scheduling
- The browser-based content designer
- EU-hosted infrastructure (Germany)
- GDPR- and TDDDG-compliant data handling
- 30 days of full access to all functions, plugins and AI for every new account
- Compatibility with viewneo hardware and supported third-party players
Plan comparison
Free is the entry for one screen and one person, Professional is for teams with several screens, Enterprise for organisations with sub-accounts.
| Feature | Free | Professional | Enterprise |
|---|---|---|---|
| Players | 1 | any number (per licence) | any number (per licence) |
| Storage | 2 GB | 250 GB | 250 GB per account |
| Users | owner only | team with roles and permissions | team with roles and permissions |
| Playlists | 1 | unlimited, nested | unlimited, nested |
| Design slides (designer) | yes | yes | yes |
| Templates | — | template plugin, $5.50 per player | template plugin, $5.50 per player |
| Image and video library | — | yes | yes |
| AI images by prompt | — | yes | yes |
| Routines | — | plugin, from $3.00 per player | plugin, from $3.00 per player |
| Plugins | — | bookable per player | bookable per player |
| Proof of play (reports) | — | 7 days included, 3 or 12 months with the reports plugin | 7 days included, 3 or 12 months with the reports plugin |
| Offline playback | yes | yes | yes |
| Sub-accounts (multi-client) | — | — | yes |
| Share content and playlists with sub-accounts | — | — | yes |
| API access | — | — | included |
| White-label CMS | — | — | optional, $420/month |
| EU hosting (Germany) | yes | yes | yes |
| Support | email and phone | email, phone, personal contact |
Whatever the Free plan cannot do stays visible in the interface with a small “Pro” label; one click explains the feature and leads to the upgrade.
After the trial
After 30 days your account continues as Free. One player stays active, everything else pauses and is back at once when you upgrade. Your content stays — nothing is locked or deleted.
| What | What happens |
|---|---|
| Additional players | The player that was active last keeps running, the others pause. After the upgrade they all run again. |
| Booked plugins | End with the trial and are booked again after the upgrade. |
| Further playlists | Are kept. One playlist stays usable, the others are read-only until the upgrade. |
| Further users | Stay set up but cannot sign in until the upgrade. |
| Storage above 2 GB | All files stay. New uploads only once you are below 2 GB again. |
| AI images and image-library content | Stay as normal media and keep playing; new ones cannot be created. |
| Proof of play (reports) | Is switched off on players and groups and can be switched on again after the upgrade. |
Plugins: exactly where they're needed
Plugins extend viewneo with integrations, live data, social media and display control. Each plugin is booked for a specific player at a fixed price per player — monthly or yearly, matching your subscription. If a player is replaced or a plugin is needed somewhere else, it can be assigned to another player at any time. Plugins can be booked from viewneo Professional and are all available during the trial.
With yearly billing you pay for only 10 months of a plugin — 2 months are free. Plugins are included in no plan, not even Enterprise.
| Plugin | Category | per player / month | per player / year |
|---|---|---|---|
| Active (Fitbit) | Display control | $2.80 | $28.00 |
| API | Integration | $4.20 | $42.00 |
| Basketball | Sports | $3.60 | $36.00 |
| Broadcast Logo | Data & widgets | $0.80 | $8.00 |
| Calendar | Data & widgets | $3.60 | $36.00 |
| Display Timer | Display control | $0.80 | $8.00 |
| Social media | $2.20 | $22.00 | |
| FactSnack | Data & widgets | $0.60 | $6.00 |
| Social media | $2.20 | $22.00 | |
| Kiosk Mode | Display control | $0.80 | $8.00 |
| Social media | $2.20 | $22.00 | |
| Live Preview | Display control | $0.80 | $8.00 |
| Live Ticker | Data & widgets | $0.80 | $8.00 |
| Local Weather | Data & widgets | $4.20 | $42.00 |
| Multiframe | Content & design | $3.60 | $36.00 |
| Power BI | Business systems | $3.60 | $36.00 |
| Reports | Data & widgets | from $7.20 | from $72.00 |
| RS-232 | Integration | $3.00 | $30.00 |
| Screen Sync | Display control | $1.50 | $15.00 |
| SharePoint | Business systems | $3.60 | $36.00 |
| Smart Playlist | Content & design | $3.00 | $30.00 |
| Soccer | Sports | $6.60 | $66.00 |
| Stock | Data & widgets | $2.20 | $22.00 |
| Templates | Content & design | $5.50 | $55.00 |
| Touch Elements | Interaction | $3.60 | $36.00 |
| Website Interaction | Interaction | $3.60 | $36.00 |
| YouTube | Social media | $2.20 | $22.00 |
| Zendesk | Business systems | $4.80 | $48.00 |
Need something custom?
If your deployment does not fit a standard tier — multi-region estates, specific compliance requirements, or hardware bundles — contact the viewneo sales team. viewneo Enterprise is also designed for organisations that need centralised multi-site control, role-based access, and dedicated support from day one. Professional and Enterprise can be extended with plugin integrations.