Privacy Policy

The data protection declaration of the Adversign Media GmbH is based on the terms used by the European legislator for the adoption of the General Data Protection Regulation (GDPR). Our data protection declaration should be legible and understandable for the general public, as well as our customers and business partners. To ensure this, we would like to first explain the terminology used.

In this data protection declaration, we use, inter alia, the following terms:

a) Personal data

Personal data means any information relating to an identified or identifiable natural person (“data subject”). An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

b) Data subject

Data subject is any identified or identifiable natural person, whose personal data is processed by the controller responsible for the processing.

c) Processing

Processing is any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.

d) Restriction of processing

Restriction of processing is the marking of stored personal data with the aim of limiting their processing in the future.

e) Profiling

Profiling means any form of automated processing of personal data consisting of the use of personal data to evaluate certain personal aspects relating to a natural person, in particular to analyse or predict aspects concerning that natural person’s performance at work, economic situation, health, personal preferences, interests, reliability, behaviour, location or movements.

f) Pseudonymisation

Pseudonymisation is the processing of personal data in such a manner that the personal data can no longer be attributed to a specific data subject without the use of additional information, provided that such additional information is kept separately and is subject to technical and organisational measures to ensure that the personal data are not attributed to an identified or identifiable natural person.

g) Controller or controller responsible for the processing

Controller or controller responsible for the processing is the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data; where the purposes and means of such processing are determined by Union or Member State law, the controller or the specific criteria for its nomination may be provided for by Union or Member State law.

h) Processor

Processor is a natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller.

i) Recipient

Recipient is a natural or legal person, public authority, agency or another body, to which the personal data are disclosed, whether a third party or not. However, public authorities which may receive personal data in the framework of a particular inquiry in accordance with Union or Member State law shall not be regarded as recipients; the processing of those data by those public authorities shall be in compliance with the applicable data protection rules according to the purposes of the processing.

j) Third party

Third party is a natural or legal person, public authority, agency or body other than the data subject, controller, processor and persons who, under the direct authority of the controller or processor, are authorised to process personal data.

k) Consent

Consent of the data subject is any freely given, specific, informed and unambiguous indication of the data subject’s wishes by which he or she, by a statement or by a clear affirmative action, signifies agreement to the processing of personal data relating to him or her.

Controller for the purposes of the General Data Protection Regulation (GDPR), other data protection laws applicable in Member states of the European Union and other provisions related to data protection is:

Adversign Media GmbH
Immermannstraße 12
40210 Düsseldorf
Deutschland

Phone: +49 (211) 355814-0
Email: kontakt@adversign-media.de
Website: www.viewneo.com and cloud.viewneo.com

Further company details can be found in our Imprint.

The Data Protection Officer of the controller is:

Sebastian Neumann
Adversign Media GmbH
Immermannstraße 12
40210 Düsseldorf
Deutschland

Phone: +49 (211) 355814-0
Email: datenschutz@adversign-media.de
Website: www.viewneo.com and cloud.viewneo.com

Any data subject may, at any time, contact our Data Protection Officer directly with all questions and suggestions concerning data protection.

The website www.viewneo.com does not use cookies.

It stores only a single value in your browser’s local storage, vn-consent: your decision whether you accept or decline the website measurement (section 6), together with the time of that decision. This value contains no personal data, is not an identifier and is never transmitted to us. Storing it is strictly necessary so that we respect your decision and do not ask again on every page (section 25(2) no. 2 of the German Telecommunications Digital Services Data Protection Act, TDDDG), and therefore requires no consent. We ask again after twelve months. You can delete the value at any time in your browser settings.

Other viewneo services that are reached via links from this website (the viewneo application at cloud.viewneo.com, the online shop at shop.viewneo.com, the blog at blog.viewneo.com and a few older landing pages at pages.viewneo.com) are separate web services with their own privacy notices and may use cookies, for example to keep you signed in or — on pages.viewneo.com — for audience measurement. Such cookies may be set there for the whole viewneo.com domain; your browser then also sends them when you visit this website. This website does not read or use them. You can prevent cookies from being set at any time through the settings of your browser and delete cookies that have already been set; in that case not all functions of these services may be fully usable.

If you open the English home page (www.viewneo.com) from outside this website, your browser checks the languages set in it to see whether the home page exists in your language and, if so, forwards you there. Nothing is stored and nothing is sent to us; the check only serves to show you the requested page in your language (section 25(2) no. 2 TDDDG).

The website of the Adversign Media GmbH collects a series of general data and information when a data subject or automated system calls up the website. These data are processed by our hosting and content-delivery infrastructure in log files. Collected may be (1) the Internet protocol address (IP address), (2) the date and time of access, (3) the page or file requested, (4) the website from which an accessing system reaches our website (so-called referrer), and (5) the browser type and operating system reported by the accessing system.

When using these general data and information, the Adversign Media GmbH does not draw any conclusions about the data subject and does not use them for advertising. Rather, this information is needed to (1) deliver the content of our website correctly, (2) ensure the long-term viability and security of our information technology systems and website technology, and (3) provide law enforcement authorities with the information necessary for criminal prosecution in case of a cyber-attack.

• Legal basis: Art. 6(1) lit. f GDPR. Our legitimate interest is the secure and stable operation of our website.
• Retention: the log data are stored only as long as necessary for these purposes and are then deleted or anonymised.

Hosting and content delivery

The website is hosted as static files on the infrastructure of Amazon Web Services (Amazon Web Services EMEA SARL, 38 Avenue John F. Kennedy, L-1855 Luxembourg), using object storage and a content-delivery network. AWS processes the log data described above, as well as the data of the website measurement described in the next section, on our behalf as a processor under a data-processing agreement (Art. 28 GDPR). Where data is transferred to a country outside the EU/EEA, the transfer is safeguarded by the EU Standard Contractual Clauses (Art. 46(2) lit. c GDPR) and/or the EU-US Data Privacy Framework (Art. 45 GDPR).

To understand how our website is used in aggregate, we use our own first-party measurement without cookies. It runs exclusively on our own infrastructure (hosted by AWS, see above); no data is passed to third-party analytics providers, and there is no advertising, profiling or cross-site tracking.

• Only with your consent. The measurement starts only when you click “Accept” in the “Privacy settings” notice. If you decline or do not decide, no measurement takes place. You can change your decision at any time with the “Privacy settings” button in the footer of every page; a withdrawal takes effect at once for all further page views.
• No cookies and no identifiers on your device. The measurement stores nothing on your device and does not use any identifier stored there. Only your decision itself is stored (see section 4).
• What your browser sends. When a page is loaded, your browser sends a small request to /api/collect on our own domain with: the page path, the origin (domain) of the referring website — never its full address —, the utm_source and utm_campaign parameters of the link, if present, the device category (mobile, tablet or desktop, derived from the width of the browser window) and the language of the page. When you leave the page, the time spent on the page and the maximum scroll depth are sent. Clicks on specially marked buttons and on links to other websites are counted by button name or by the destination domain only.
• Your IP address and your full user-agent string are never stored. They are used only transiently: to filter out bots and, together with a random salt that changes every day, to form a one-way hash that lets us count unique visitors per day. The salt is deleted automatically after two days, so the hash cannot be linked across days or traced back to you. Your country is taken from the country code determined by our content-delivery network; no city or precise location is determined. We do not store your browser version or operating-system version.
• What is stored. Aggregate counters (page views, visitors, top pages, referring domains and campaigns, countries, device categories, languages, time on page, scroll depth and click counts), which are deleted automatically after approximately 26 months, and short pseudonymous sequences of the pages viewed on one day together with the country (“journeys”, linked only by the daily-changing hash), which are deleted automatically after 30 days.
• Do Not Track and Global Privacy Control. If your browser sends a Do Not Track or Global Privacy Control signal, we treat it as a refusal: no notice appears and no measurement takes place.
• Legal basis: your consent — section 25(1) TDDDG for reading the information from your device (for example window size and scroll depth) and Art. 6(1) lit. a GDPR for the subsequent processing. Consent is voluntary and can be withdrawn at any time with effect for the future (Art. 7(3) GDPR); the lawfulness of processing carried out until then remains unaffected.

This website does not use advertising, retargeting or conversion-tracking pixels, A/B-testing or heatmap tools, social-media plugins, chat widgets or embedded videos. Fonts and all other assets are self-hosted; the website loads no Google Fonts or other third-party content that would transmit your data.

The website of the Adversign Media GmbH contains information that enables a quick electronic contact to our enterprise, as well as direct communication with us, which also includes a general address of the so-called electronic mail (e-mail address). If a data subject contacts the controller by e-mail or via a contact form, the personal data transmitted by the data subject are automatically stored. Such personal data transmitted on a voluntary basis by a data subject to the data controller are stored for the purpose of processing or contacting the data subject. There is no transfer of this personal data to third parties.

Contact, support and partner forms (Zoho Desk)

When you submit the contact form (on /company/contact), the support form (on /support) or the partner enquiry (on /company/partners), your entries are sent via our server to Zoho Desk, our ticket system, where they become an enquiry (ticket). Zoho Desk is a service of Zoho Corporation B.V., Beneluxlaan 4B, 3527 HT Utrecht, the Netherlands. Zoho processes the data on our behalf as a processor under a data-processing agreement (Art. 28 GDPR); as a processor, Zoho is not a third party. The data are stored in Zoho’s data centre in the European Union.

The forms are plain HTML forms on our website without scripts, embeds or cookies from Zoho. Nothing is transmitted to Zoho when you open the page or fill in the fields — your entries are transmitted only when you submit the form.

• Data processed: your first name, last name and email address, your message and, depending on the form, your company, phone number, the product or topic you select, the subject and a file you upload, plus the language and page of the form and the date and time of submission. To protect against mass submissions we keep your IP address for at most two hours and only as an irreversible hash value; we do not pass it on to Zoho.
• Purpose: handling your enquiry and contacting you about it.
• Legal basis: Art. 6(1) lit. b GDPR where your enquiry concerns a contract with us or pre-contractual measures, for example questions about our products and services; otherwise Art. 6(1) lit. f GDPR, our legitimate interest in responding to enquiries addressed to us.
• Retention: we delete the data once your enquiry has been dealt with completely and no follow-up is to be expected, unless statutory retention obligations (in particular under German commercial and tax law) require longer storage.
• International transfers: where companies of the Zoho group outside the EU/EEA access data in the course of support or maintenance services, this is safeguarded by the EU Standard Contractual Clauses (Art. 46(2) lit. c GDPR) included in Zoho’s data-processing agreement.

The same applies accordingly if you contact us by email (for example at support@viewneo.com, sales@viewneo.com or kontakt@adversign-media.de); in that case, the data you provide are processed by us to handle your enquiry.

This website does not contain a registration or login form. The “Log in” and “Start for free” buttons take you to the viewneo application at cloud.viewneo.com, which is operated by the Adversign Media GmbH; there you enter your details directly. For the registration in the viewneo application we process your first name, last name, email address, the password you choose, your industry and your preferred language, your acceptance of the Terms and Conditions and — only if you tick the optional box — your subscription to the newsletter. For the login to the viewneo application we process your email address and password in order to authenticate you.

• Legal basis: Art. 6(1) lit. b GDPR (creation and operation of your viewneo account and trial).
• Retention: if the registration is not confirmed via the link in the confirmation email within four weeks, the data entered are deleted. Otherwise, the data are stored for as long as your account exists and are then deleted, unless statutory retention obligations apply.

This website contains no form for subscribing to a newsletter. You can subscribe to the viewneo newsletter by ticking the optional newsletter checkbox in the registration form of the viewneo application (cloud.viewneo.com); the checkbox is not pre-ticked. We then use your email address solely to send the newsletter, in which we inform our customers and business partners about offers and news.

• Legal basis: your consent (Art. 6(1) lit. a GDPR).
• Withdrawal: you can end the subscription and withdraw your consent at any time with effect for the future, via the unsubscribe link in every newsletter, in your viewneo account settings or by sending us a message.
• Retention: until you unsubscribe; your address is then removed from the mailing list.

This section concerns the viewneo newsletter sent by the Adversign Media GmbH, to which you can subscribe in the viewneo application; it does not describe any tracking on this website.

The newsletter of the Adversign Media GmbH contains so-called tracking pixels. A tracking pixel is a miniature graphic embedded in such e-mails, which are sent in HTML format to enable log file recording and analysis. This allows a statistical analysis of the success or failure of online marketing campaigns. Based on the embedded tracking pixel, the Adversign Media GmbH may see if and when an e-mail was opened by a data subject, and which links in the e-mail were called up by data subjects.

Such personal data collected in the tracking pixels contained in the newsletters are stored and analyzed by the controller in order to optimize the shipping of the newsletter, as well as to adapt the content of future newsletters even better to the interests of the data subject. These personal data will not be passed on to third parties. Data subjects are at any time entitled to revoke the respective separate declaration of consent issued by means of the double-opt-in procedure. After a revocation, these personal data will be deleted by the controller. The Adversign Media GmbH automatically regards a withdrawal from the receipt of the newsletter as a revocation.

This section applies to our blog at blog.viewneo.com, a separate service linked from this website.

The Adversign Media GmbH offers users the possibility to leave individual comments on individual blog contributions on a blog, which is on the website of the controller. A blog is a web-based, publicly-accessible portal, through which one or more people called bloggers or web-bloggers may post articles or write down thoughts in so-called blogposts. Blogposts may usually be commented by third parties.

If a data subject leaves a comment on the blog published on this website, the comments made by the data subject are also stored and published, as well as information on the date of the commentary and on the user’s (pseudonym) chosen by the data subject. In addition, the IP address assigned by the Internet service provider (ISP) to the data subject is also logged. This storage of the IP address takes place for security reasons, and in case the data subject violates the rights of third parties, or posts illegal content through a given comment. The storage of these personal data is, therefore, in the own interest of the data controller, so that he can exculpate in the event of an infringement. This collected personal data will not be passed to third parties, unless such a transfer is required by law or serves the aim of the defense of the data controller.

This section applies to our blog at blog.viewneo.com, a separate service linked from this website.

The comments made in the blog of the Adversign Media GmbH may be subscribed to by third parties. In particular, there is the possibility that a commenter subscribes to the comments following his comments on a particular blog post.

If a data subject decides to subscribe to the option, the controller will send an automatic confirmation e-mail to check the double opt-in procedure as to whether the owner of the specified e-mail address decided in favor of this option. The option to subscribe to comments may be terminated at any time.

The data controller shall process and store the personal data of the data subject only for the period necessary to achieve the purpose of storage, or as far as this is granted by the European legislator or other legislators in laws or regulations to which the controller is subject to.

If the storage purpose is not applicable, or if a storage period prescribed by the European legislator or another competent legislator expires, the personal data are routinely blocked or erased in accordance with legal requirements.

a) Right of confirmation

Each data subject shall have the right granted by the European legislator to obtain from the controller the confirmation as to whether or not personal data concerning him or her are being processed. If a data subject wishes to avail himself of this right of confirmation, he or she may, at any time, contact any employee of the controller.

b) Right of access

Each data subject shall have the right granted by the European legislator to obtain from the controller free information about his or her personal data stored at any time and a copy of this information. Furthermore, the European directives and regulations grant the data subject access to the following information:

• the purposes of the processing;
• the categories of personal data concerned;
• the recipients or categories of recipients to whom the personal data have been or will be disclosed, in particular recipients in third countries or international organisations;
• where possible, the envisaged period for which the personal data will be stored, or, if not possible, the criteria used to determine that period;
• the existence of the right to request from the controller rectification or erasure of personal data, or restriction of processing of personal data concerning the data subject, or to object to such processing;
• the existence of the right to lodge a complaint with a supervisory authority;
• where the personal data are not collected from the data subject, any available information as to their source;
• the existence of automated decision-making, including profiling, referred to in Article 22(1) and (4) of the GDPR and, at least in those cases, meaningful information about the logic involved, as well as the significance and envisaged consequences of such processing for the data subject.

Furthermore, the data subject shall have a right to obtain information as to whether personal data are transferred to a third country or to an international organisation. Where this is the case, the data subject shall have the right to be informed of the appropriate safeguards relating to the transfer.

If a data subject wishes to avail himself of this right of access, he or she may, at any time, contact any employee of the controller.

c) Right to rectification

Each data subject shall have the right granted by the European legislator to obtain from the controller without undue delay the rectification of inaccurate personal data concerning him or her. Taking into account the purposes of the processing, the data subject shall have the right to have incomplete personal data completed, including by means of providing a supplementary statement.

If a data subject wishes to exercise this right to rectification, he or she may, at any time, contact any employee of the controller.

d) Right to erasure (Right to be forgotten)

Each data subject shall have the right granted by the European legislator to obtain from the controller the erasure of personal data concerning him or her without undue delay, and the controller shall have the obligation to erase personal data without undue delay where one of the following grounds applies, as long as the processing is not necessary:

• The personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed.
• The data subject withdraws consent to which the processing is based according to point (a) of Article 6(1) of the GDPR, or point (a) of Article 9(2) of the GDPR, and where there is no other legal ground for the processing.
• The data subject objects to the processing pursuant to Article 21(1) of the GDPR and there are no overriding legitimate grounds for the processing, or the data subject objects to the processing pursuant to Article 21(2) of the GDPR.
• The personal data have been unlawfully processed.
• The personal data must be erased for compliance with a legal obligation in Union or Member State law to which the controller is subject.
• The personal data have been collected in relation to the offer of information society services referred to in Article 8(1) of the GDPR.

If one of the aforementioned reasons applies, and a data subject wishes to request the erasure of personal data stored by the Adversign Media GmbH, he or she may, at any time, contact any employee of the controller. An employee of Adversign Media GmbH shall promptly ensure that the erasure request is complied with immediately.

Where the controller has made personal data public and is obliged pursuant to Article 17(1) to erase the personal data, the controller, taking account of available technology and the cost of implementation, shall take reasonable steps, including technical measures, to inform other controllers processing the personal data that the data subject has requested erasure by such controllers of any links to, or copy or replication of, those personal data, as far as processing is not required. An employees of the Adversign Media GmbH will arrange the necessary measures in individual cases.

e) Right of restriction of processing

Each data subject shall have the right granted by the European legislator to obtain from the controller restriction of processing where one of the following applies:

• The accuracy of the personal data is contested by the data subject, for a period enabling the controller to verify the accuracy of the personal data.
• The processing is unlawful and the data subject opposes the erasure of the personal data and requests instead the restriction of their use instead.
• The controller no longer needs the personal data for the purposes of the processing, but they are required by the data subject for the establishment, exercise or defence of legal claims.
• The data subject has objected to processing pursuant to Article 21(1) of the GDPR pending the verification whether the legitimate grounds of the controller override those of the data subject.

If one of the aforementioned conditions is met, and a data subject wishes to request the restriction of the processing of personal data stored by the Adversign Media GmbH, he or she may at any time contact any employee of the controller. The employee of the Adversign Media GmbH will arrange the restriction of the processing.

f) Right to data portability

Each data subject shall have the right granted by the European legislator, to receive the personal data concerning him or her, which was provided to a controller, in a structured, commonly used and machine-readable format. He or she shall have the right to transmit those data to another controller without hindrance from the controller to which the personal data have been provided, as long as the processing is based on consent pursuant to point (a) of Article 6(1) of the GDPR or point (a) of Article 9(2) of the GDPR, or on a contract pursuant to point (b) of Article 6(1) of the GDPR, and the processing is carried out by automated means, as long as the processing is not necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.

Furthermore, in exercising his or her right to data portability pursuant to Article 20(1) of the GDPR, the data subject shall have the right to have personal data transmitted directly from one controller to another, where technically feasible and when doing so does not adversely affect the rights and freedoms of others.

In order to assert the right to data portability, the data subject may at any time contact any employee of the Adversign Media GmbH.

g) Right to object

Each data subject shall have the right granted by the European legislator to object, on grounds relating to his or her particular situation, at any time, to processing of personal data concerning him or her, which is based on point (e) or (f) of Article 6(1) of the GDPR. This also applies to profiling based on these provisions.

The Adversign Media GmbH shall no longer process the personal data in the event of the objection, unless we can demonstrate compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject, or for the establishment, exercise or defence of legal claims.

If the Adversign Media GmbH processes personal data for direct marketing purposes, the data subject shall have the right to object at any time to processing of personal data concerning him or her for such marketing. This applies to profiling to the extent that it is related to such direct marketing. If the data subject objects to the Adversign Media GmbH to the processing for direct marketing purposes, the Adversign Media GmbH will no longer process the personal data for these purposes.

In addition, the data subject has the right, on grounds relating to his or her particular situation, to object to processing of personal data concerning him or her by the Adversign Media GmbH for scientific or historical research purposes, or for statistical purposes pursuant to Article 89(1) of the GDPR, unless the processing is necessary for the performance of a task carried out for reasons of public interest.

In order to exercise the right to object, the data subject may contact any employee of the Adversign Media GmbH. In addition, the data subject is free in the context of the use of information society services, and notwithstanding Directive 2002/58/EC, to use his or her right to object by automated means using technical specifications.

h) Automated individual decision-making, including profiling

Each data subject shall have the right granted by the European legislator not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning him or her, or similarly significantly affects him or her, as long as the decision (1) is not is necessary for entering into, or the performance of, a contract between the data subject and a data controller, or (2) is not authorised by Union or Member State law to which the controller is subject and which also lays down suitable measures to safeguard the data subject’s rights and freedoms and legitimate interests, or (3) is not based on the data subject’s explicit consent.

If the decision (1) is necessary for entering into, or the performance of, a contract between the data subject and a data controller, or (2) it is based on the data subject’s explicit consent, the Adversign Media GmbH shall implement suitable measures to safeguard the data subject’s rights and freedoms and legitimate interests, at least the right to obtain human intervention on the part of the controller, to express his or her point of view and contest the decision.

If the data subject wishes to exercise the rights concerning automated individual decision-making, he or she may, at any time, contact any employee of the Adversign Media GmbH.

i) Right to withdraw data protection consent

Each data subject shall have the right granted by the European legislator to withdraw his or her consent to processing of his or her personal data at any time.

If the data subject wishes to exercise the right to withdraw the consent, he or she may, at any time, contact any employee of the Adversign Media GmbH.

j) Right to lodge a complaint with a supervisory authority

Without prejudice to any other administrative or judicial remedy, every data subject has the right to lodge a complaint with a supervisory authority, in particular in the Member State of his or her habitual residence, place of work or place of the alleged infringement, if the data subject considers that the processing of personal data relating to him or her infringes the GDPR (Art. 77 GDPR). The supervisory authority competent for the Adversign Media GmbH is:

Landesbeauftragte für Datenschutz und Informationsfreiheit Nordrhein-Westfalen
Kavalleriestraße 2-4
40213 Düsseldorf
Deutschland

The data controller shall collect and process the personal data of applicants for the purpose of the processing of the application procedure. The processing may also be carried out electronically. This is the case, in particular, if an applicant submits corresponding application documents by e-mail or by means of a web form on the website to the controller. If the data controller concludes an employment contract with an applicant, the submitted data will be stored for the purpose of processing the employment relationship in compliance with legal requirements. If no employment contract is concluded with the applicant by the controller, the application documents shall be automatically erased two months after notification of the refusal decision, provided that no other legitimate interests of the controller are opposed to the erasure. Other legitimate interest in this relation is, e.g. a burden of proof in a procedure under the General Equal Treatment Act (AGG).

See also: Personal data for job applications / Information on the use of personal data within the context of filing vacancies

Which Google user data we access. When you connect a Google account to the viewneo Calendar app, we access, using read-only scopes only: https://www.googleapis.com/auth/calendar.calendarlist.readonly — the list of calendars in that account (calendar id, name, time zone); and https://www.googleapis.com/auth/calendar.events.readonly — the events of the calendar you select (title, description, location, organiser, start and end time, all-day flag). We additionally receive your name and email address (openid, email, profile) so the app can show which account is connected. We request no write access; the app never creates, changes, moves or deletes events, and never alters calendar settings or sharing.

How we use it. Solely to display the events of the calendar you selected on the digital signage screens you operate. The calendar list is used once, to let you pick a calendar by name. The events are the content shown on your screens. We do not use Google user data for advertising, we do not use it to develop, improve or train generalised artificial-intelligence or machine-learning models, we do not sell it, and we do not transfer it to third parties. No human at viewneo reads your calendar data.

How we protect it. All transfer runs over TLS. OAuth access and refresh tokens are encrypted at rest (AES-256-GCM) and stay on our servers — they are never sent to a browser or to a screen. A screen receives only a short-lived, cryptographically signed token scoped to the one piece of content it plays, never a Google credential. Calendar data is bound to your company account and is not accessible to other customers.

How long we keep it, and how it is deleted. Calendar events are not stored. They are read while a screen renders and held in a temporary in-memory cache for at most five minutes, purely to limit the number of requests to Google; that cache is lost when the service restarts. What we do store for as long as the connection exists is the encrypted tokens, the connected account’s name and email address, and the id, name and time zone of that account’s calendars. When you disconnect the account in the app, we revoke the refresh token at https://oauth2.googleapis.com/revoke and delete the stored connection together with those calendar entries. The same happens automatically when the app is removed from your viewneo account or your viewneo account is deleted.

viewneo’s use and transfer of information received from Google APIs to any other app will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

This website has no ordering or payment process and does not include any payment services. Orders and payments take place only in our online shop at shop.viewneo.com, a separate service. The online shop’s privacy policy explains which data are processed there for ordering, payment and shipping and which payment service providers are involved.

Some buttons and links on this website take you to services that operate separately from it: “Book a demo” opens Zoho Bookings (viewneo.zohobookings.eu, a service of Zoho Corporation B.V., EU data centre), the shop link opens our online shop at shop.viewneo.com, and further links lead to the viewneo application (cloud.viewneo.com), our documentation (docs.viewneo.com), our blog (blog.viewneo.com) and our channels on platforms such as YouTube. These are plain links: no content, scripts or plugins of these services are loaded on this website, and no data is transmitted to them until you follow a link. Once you do, the privacy information of the respective service applies to the processing there.

On this website, personal data are processed only by us and by the processors named in this privacy policy (Amazon Web Services for hosting, content delivery and the website measurement; Zoho for the contact, support and partner forms), acting on our instructions. We do not sell or rent personal data and do not share them with third parties for their own purposes, unless we are legally obliged to do so.

Art. 6(1) lit. a GDPR serves as the legal basis for processing operations for which we obtain consent for a specific processing purpose. If the processing of personal data is necessary for the performance of a contract to which the data subject is party, as is the case, for example, when processing operations are necessary for the supply of goods or to provide any other service, the processing is based on Article 6(1) lit. b GDPR. The same applies to such processing operations which are necessary for carrying out pre-contractual measures, for example in the case of inquiries concerning our products or services. Is our company subject to a legal obligation by which processing of personal data is required, such as for the fulfillment of tax obligations, the processing is based on Art. 6(1) lit. c GDPR. In rare cases, the processing of personal data may be necessary to protect the vital interests of the data subject or of another natural person. This would be the case, for example, if a visitor were injured in our company and his name, age, health insurance data or other vital information would have to be passed on to a doctor, hospital or other third party. Then the processing would be based on Art. 6(1) lit. d GDPR. Finally, processing operations could be based on Article 6(1) lit. f GDPR. This legal basis is used for processing operations which are not covered by any of the abovementioned legal grounds, if processing is necessary for the purposes of the legitimate interests pursued by our company or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data. Such processing operations are particularly permissible because they have been specifically mentioned by the European legislator. He considered that a legitimate interest could be assumed if the data subject is a client of the controller (Recital 47 Sentence 2 GDPR).

Where the processing of personal data is based on Article 6(1) lit. f GDPR our legitimate interest is to carry out our business in favor of the well-being of all our employees and the shareholders.

The criteria used to determine the period of storage of personal data is the respective statutory retention period. After expiration of that period, the corresponding data is routinely deleted, as long as it is no longer necessary for the fulfillment of the contract or the initiation of a contract.

We clarify that the provision of personal data is partly required by law (e.g. tax regulations) or can also result from contractual provisions (e.g. information on the contractual partner). Sometimes it may be necessary to conclude a contract that the data subject provides us with personal data, which must subsequently be processed by us. The data subject is, for example, obliged to provide us with personal data when our company signs a contract with him or her.

The non-provision of the personal data would have the consequence that the contract with the data subject could not be concluded. Before personal data is provided by the data subject, the data subject must contact any employee. The employee clarifies to the data subject whether the provision of the personal data is required by law or contract or is necessary for the conclusion of the contract, whether there is an obligation to provide the personal data and the consequences of non-provision of the personal data.

As a responsible company, we do not use automatic decision-making or profiling.

We may update this privacy policy to reflect changes to our website, our services or legal requirements. The current version always applies and is dated at the top of this page.